BNI Information
Please visit the web links below for more information about BNI. We hope that you will find interesting and useful information throughout our website.
- Mission
- Our History
- Programs/Services
- Resourceful Information
- Dates to Remember
- How You Can Help
- Our Manuals and Literature
- Contact Us
Working to obtain justice in housing for all MD residents, BNI serves 18,000 to 20,000 people each year as they seek to resolve the most basic of issues – ensuring that all have access to housing.
Our publications provide the information you need to know your rights and responsibilities, whether you are a tenant or a landlord. Join BNI in promoting justice in housing for all.
Tenants & Landlords
The Tenant-Landlord program seeks to improve the relationship between tenants and landlords by informing them of their rights under the law. BNI Tenant-Landlord Counselors provide information to callers but not legal advice. Intro Packets for tenants and landlords with answers to commonly asked questions, such as, security deposits, evictions, rent court, maintenance, and proper notice are made available for purchase online or by mail.. Our Guide to Local, State, and Federal Laws Governing Tenant-Landlord Relations is distributed to District Court judges and is also available for purchase by the general public. In addition, we have Supplements for Anne Arundel County, Baltimore City, Baltimore County and Prince George’s County. The supplements contain the local laws and the local housing code. Leases ( Single Family and Multi-Family Dwellings) and Rental Application forms are also available.
BNI's Tenant-Landlord Hotline serves residential landlords and tenants throughout Maryland, with the exception of Montgomery County. The hotline handles more than 20,000 calls annually and there is no charge to callers for the service. Hotline Counselors provide both landlords and tenants with information about their rights and responsibilities under Maryland Tenant–Landlord Law and refer callers to other state and local resources such as rent court, small claims court, the local housing code enforcement office, and other legal resources where appropriate. Counselors are unable to provide callers with referrals to lawyers.
The Department of Housing and Community Development website has provided this calculator to help Landlords and Tenants figure out how much Security Deposit should be given back to the Tenant at the end of a Tenancy. It would be helpful for our visitors to find this quickly on our website, since Security Deposit is one of the hottest topics our callers complain about.
BNI Hotline
The Hotline is open Monday through Friday from 9:00 a.m. to 5:00 p.m. – Call 410-243-6007 or 1-800-487-6007 (MD Only)